Meet Summer: How Our AI Phone Assistant Helps Us Deliver Even Better Customer Service
At Appliance Yikes, we've always prided ourselves on providing the best customer service possible. It's been our commitment since 2007, and it's what sets us apart in the appliance repair industry. That's why we're excited to introduce you to our newest team member – Summer, our AI phone assistant who's helping us serve you even better!
Summer Never Takes a Sick Day (Or a Vacation)
We know appliance problems don't follow a 9-to-5 schedule. Your dryer might stop working at 7 PM on a Sunday, or your dishwasher could start leaking first thing Monday morning. While our repair services operate Monday through Friday, 8 AM to 5 PM, Summer is always ready to help – no coffee breaks required!
What Summer brings to the table:
She's available 24/7 (and never complains about working weekends)
Instant link to our online scheduling page
She can take your information for me to call you back personally
She knows all about our services and won't put you on hold to "check with her manager"
Summer's Got Your Back (While I Handle the Real Scheduling)
Here's something we've learned after nearly two decades in business: the faster we can connect you with what you need, the better we can serve you. Summer can instantly send you our scheduling link or collect your information so I can personally call you back to set up your appointment – while I focus on what I do best, actually fixing your broken appliances.
What you can expect from Summer:
Lightning-fast responses (she doesn't need to finish chewing her lunch first)
Direct link to our online scheduling page
She'll take detailed notes if you prefer I call you back to schedule personally
She'll never accidentally hang up on you
Don't Worry – Jack's Still Running the Show (And Doing All the Actual Scheduling)
Let's be clear about something important: Summer might be efficient, but she can't book your appointment! I'm still the same Jack who's been serving Chesterfield, Amelia, and Powhatan counties since 2007. I personally handle every repair, personally manage ALL scheduling (whether you book online or I call you back), and stand behind every job with our 30-day warranty.
What definitely hasn't changed:
I personally perform every single repair (Summer's great, but she can't fit under your dryer)
I personally handle ALL appointment scheduling and confirmations
You still get my direct attention for all technical questions
Our honest advice and punctual service remain exactly the same
The same friendly, reliable service you've always received
Think of Summer as Our Super-Efficient Message Taker
Summer is basically like having the world's most organized receptionist who never forgets to send you the scheduling link and takes perfect notes for me to follow up. She can instantly connect you with our online booking system or gather your information so I can personally call you back to schedule – while I maintain complete control over every appointment.
For our tech-savvy customers: You'll love getting the scheduling link instantly to book online at your convenience.
For customers who prefer the personal touch: Summer will take your information and I'll personally call you back to schedule – just like always!
How Summer Makes Your Life Easier
Here's what our digital message-taker brings to your service experience:
Instant Scheduling Access: Summer sends our online booking link immediately – no waiting for business hours to get started.
Perfect Message Taking: If you prefer I call you back, Summer captures all your details perfectly (no "sorry, what was your phone number again?").
She's Always Available: Even when I'm elbow-deep in someone's washing machine, Summer can get you connected to scheduling or take your callback information.
More Jack Time for You: With Summer handling initial contact, I can focus on personally managing appointments and delivering quality repairs.
Summer Knows Her Limits (And When to Call in the Human)
We understand that not everyone wants to chat with an AI, and Summer gets it! She's programmed to be helpful, not pushy. If you prefer to speak directly with me about your repair needs or want me to personally handle your scheduling from start to finish, just let Summer know, and I'll call you back personally.
The Bottom Line: Same Personal Service, Better Initial Connection
At Appliance Yikes, we're always looking for ways to serve you better while keeping that personal touch you expect. Summer simply helps you get connected – whether that's sending you our online scheduling link or taking your information so I can personally call you back. Either way, I'm still personally handling every appointment and repair.
Whether you're excited about getting instant access to online scheduling or you prefer that I personally call you back to set everything up the traditional way, we've got you covered. We're embracing technology to be more accessible, but we're definitely not losing our personal touch!
Ready to meet Summer? Call us at (804) 908-1347 or schedule online at applianceyikes.com. Same great personal service, now with 24/7 connection support!
Want to test drive a conversation with Summer, or prefer I call you back personally? Either way works – whatever makes you most comfortable.
